At HealthyLife, we strive to provide our customers with the best possible service. If you wish to cancel your order for the HydrojalPlusX5, please contact us as soon as possible. You may cancel your order at any time before it is shipped. Once the order has been shipped, it cannot be cancelled.
Refund Policy:
If you are not satisfied with your HydrojalPlusX5, we offer a refund within 30 days of purchase. To be eligible for a refund, the product must be returned in its original condition and packaging, and you must provide proof of purchase. The refund will be processed using the same payment method used for the original purchase.
Shipping costs are non-refundable. You will be responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
If your HydrojalPlusX5 is defective, we offer a replacement or full refund. Please contact us as soon as possible if you believe your product is defective.
Please note that we reserve the right to refuse a refund if the product is returned damaged, used, or not in its original packaging.
Contact Us:
If you have any questions or concerns about our cancellation and refund policy, please contact us at enquire@hydrojal.com
